Boston Pest Control Reviews
19:24 03 Mar 21
I spoke to Jerry at B&B Pest Control who could not have been nicer or more knowledgable about various household pests. I called him thinking I had a potential termite problem. He asked me to send him a pic of the critter to determine how we should proceed. It was not a termite or carpenter ant and he told me how I could handle on my own or with their assistance. He saved me a lot of angst and money. Another company may have just treated for termites without examining the situation. Thank you, Jerry and B&B!!
15:27 01 Mar 21
I’ve been dealing with a mice problem for as long as I’ve been living in my house. Moved into this old house in Salem for the beauty but not actually considering the issues that we would soon have with rodents. We attempted many ways of handling this ourselves (thanks to our cat) but it turned out to be extremely unhelpful. I reached out to B&B a couple months ago after officially giving up on my DIY solutions and I can’t even write enough praise about these people. The technician that came to service our house was extremely professional, and was taking Covid precautions very seriously! The response to my emails in the beginning was very quick and the time frame from email to service was only a few days!! We have been mice free for a few months now and my cat is definitely living the life being a retired mouse catcher. I’ve been sending their name and info to everyone I know in the area that is having problems and I can’t thank them enough for all the help they’ve provided!!
12:49 01 Mar 21
We had a mouse problem in our home because of nearby construction and B and B came in and promptly took care of the problem. I would definitely recommend them if you have any issues.
06:19 18 Feb 21
B&B came out very quickly after I first called about rat issue in my basement. They inspected the entire premises inside and out and set up traps. The...
06:33 14 Feb 21
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16:39 31 Jan 21
We had been dealing with a mouse issue in our condo building for about a month and a half with no resolve. We were not happy with the job done by the contracted exterminator our building used, so we decided to take matters into our own hands (as we were living outside of our unit at this time due to this issue) and call B&B after seeing all of the wonderful reviews left here. First, Caroline who answered the phone when I called to schedule our appointment was so unbelievably nice and warm. She was informative and organized. Keith, our technician, arrived on time the following day. Not only was he friendly, he was beyond knowledgeable. He came in and within the first two minutes, found other areas the mice could be traveling through that the other exterminator our building hired hadn't even bothered to look at. He walked us through what he was doing, how to take preventative measures in the future and told us to monitor for two weeks after that. While we're still monitoring within the two week window, I left our appointment feeling a sense of ease and peace we haven't felt in many weeks, because of the mice problem in our home. Thank you so much, B&B. It's because of people like you who actually bother to care, that makes all the difference in the lives of others!
03:02 13 Jan 21
The absolute best service!!The gentleman (Rich) we had for our wasp nest was amazing. He explained everything he was going to do and educated us about the wasps. He was very pleasant and very knowledgable.I would highly recommend B & B!!
07:57 02 Jan 21
Our property manager sent them over when we reported mice coming in through our oven. He came in, introduced himself, was a delight for my 2 year old son,...
02:00 16 Dec 20
B & B Pest Control is the only company I call for my properties. Jerry is always phenomenally helpful, professional, and understanding. Omowande was very knowledgeable about my problem and immediately went to work. I definitely recommend them!
08:22 15 Dec 20
I hired them to go nuclear on our basement mouse problem, and they have delivered. One big selling point is that they have a 90-day period where they will...
08:23 06 Dec 20
Louie and Doug came to our property and were excellent. They were incredibly attentive and made us feel very confident that our property was in the right...
09:10 04 Nov 20
Had them do our 3rd floor the first time we called and then the whole house the 2nd time. Customer service is always great, Jerry is always on top of it!...
15:34 24 Oct 20
B&B was amazing! I submitted for a quote and heard back within minutes! They quoted a reasonable price in a polite and professional manner and booked us...
13:39 16 Oct 20
Great service! They were easy to work with and very responsive. Would definitely use them again!
08:30 02 Oct 20
I can't say enough great things about B & B Pest Control - these folks are running a first class service! We had a yellow jacket hive in the eaves of our...
07:57 28 Sep 20
I cant compliment this company enough. I got my neighbor to hire them I have complimented them in Facebook numerous times. they wear face masks they are...
07:51 20 Sep 20
We called B&B Pest Control at the recommendation of a neighbor who had a good experience with them when they had mice. We detected mice in our 2 family...
06:59 30 Aug 20
B&B pest control has the absolute BEST customer service. Just called and spoke with Jerry & he assured me everything would be OK and they will help us get...
05:23 25 Aug 20
These guys were great. They were on time and walked me through the entire process for termite prevention. They took their time and did the job right. And...
12:39 20 Aug 20
I've been using them for a couple years, they arrive on time and staff is always friendly. The company stands by their work, offering a guarantee, which they stand by
13:31 17 Aug 20
We had an 'emergency' rat situation in our condo in South Boston -- a rat had crawled inside the kitchen and was running amok, causing severe disruption. I...
09:26 15 Aug 20
Outstanding service. Received call back from Jerry within 30 minutes and visit in 48 hours from Doug. GREAT service, NICE people, VERY capable and a...
13:01 14 Aug 20
This company is very service oriented and offers their services at a fair price. They were knowledgeable about my ant problem and shared that information with me so I could minimize the infestation in the future. BOTTOM LINE- I don't have an ant problem now!
14:31 31 Jul 20
Prompt, knowledgeable, friendly, professional service! Rich arrived right on time, immediately spotted the yellow jacket problem and was done within 15...
15:39 28 Jul 20
I had a mice problem and Doug did an amazing job. He is very knowledgeable at what he does, takes his time, and thoroughly provided answers to any questions...
03:13 23 Jul 20
They were easy: fair price, easy to book and followed up on their guarantee to do again free if needed.
08:37 10 Jul 20
These guys were great! Came fast and were very thorough, good pricing and guarantee. Our ant issue has been resolved!
13:23 08 Jul 20
I had people coming over for a party and we had a sudden (and bad) fly infestation. Jerry helped us out and was so amazing. Affordable, did great work, and...
19:22 06 Jul 20
Answered my question and came out right away to bait my traps outside. They are the best in pest control🐭
18:10 02 Jul 20
I live in an apartment and our landlord sends them over as soon as we mention any signs of pests. The three times I've interacted with people from B&B over the past two years have all been very positive. They are kind, professional, and very friendly. They make us feel very comfortable and give us a lot of background knowledge on what they are doing.
07:41 02 Jul 20
A five star rating for sure. Every person associated with this business is most courteous and professional. Competitive pricing, expertise and efficiency...
06:52 01 Jul 20
Very prompt, very professional - highly recommend this company. The representative who came out did a VERY thorough job dealing with a mice issue for us and...
20:32 24 Jun 20
Shout out to Maxwell (the bomb)! He was on time, professional, and has a great personality! The situation called for an extermination because neighbors...
21:03 05 Jun 20
We unfortunately realized we had gotten bed bugs when my youngest daughter woke up with bites on her. My wife was so overwhelmed and frustrated thinking...
20:00 28 May 20
They came and removed 3 hives from my attic vent, he explained everything he was doing before and after. Highly recommended.
15:36 26 May 20
Luis was really knowledgable and walked us through how to address the problem in an ongoing way. We couldn't be more grateful for his help in addressing the rodent issue.
15:07 04 May 20
Excellent service and knowledgeable, polite professionals.The owner John showed up on time and walked us through what he would be doing. In about two hours, he and his employee (I'm sorry I didn't get your name) were done.The service provided to us couldn't have been better, and my husband and I are very happy!If you have termites like we did or any other pest, B & B Pest Control is your place!
06:49 30 Apr 20
I almost never write reviews but had such a great experience with B&B Pest Control I decided it was necessary! We called for some minor mouse droppings...
08:23 29 Apr 20
We had ants coming into the kitchen from outside. There were no complications in scheduling despite Covid-19. All went smoothly.We called, got a...
00:17 09 Apr 20
We used B&B when a family of pests made their way into our home. Their technician was professional, tidy and explained anything he was doing when we had questions. They were thankfully able to get rid of our unwanted furry friends in one visit. 10 out of 10 would recommend to a friend.
13:06 08 Apr 20
B & B Pest Control is the best. John and his team are responsive, always on time and very professional. They will take care of any pest services you may need. I use them for mosquito/outdoor spraying and whatever “magic” they spray works amazing. I have other family members who have used them for termite control and they took care of the issue immediately without breaking the bank compared to some other national services. Support local and thanks B & B!
12:56 08 Apr 20
Very knowledgeable and quick response time. Always does a thorough job and takes care of the problem
04:07 29 Mar 20
my employer is contracted with B & B and they do a great job. very knowledgeable staff. Jeff has solved many problems for us. I highly recommend this company
17:59 23 Mar 20
We recently (unfortunately) had to deal with bed bugs in our house. Not only was B&B Pest Control the best price but the were very professional, timely and completely solved our issues.The technician explained everything he was going to do and sat there while we asked a million questions and was very patient with us! I would highly recommend them to anyone i know!
13:44 01 Mar 20
I thought my home's mouse situation would be a lot more stressful, but thanks to B & B's Pest Control, all of my worries were assuaged. The company is very...
16:50 01 Feb 20
Really thorough and knowledgeable and fearless of the cobwebbed crannies in my cellar! They identified the entry points for mice--and voles! I'm going to use B&B from now on.
01:09 26 Nov 19
I hired B&B for a rodent problem in the garden of my South end brownstone. First tech who came out didn’t do a good job. I got in touch with the office To express my dissatisfaction. Their response was fantastic. The owner john immediately responded and wanted to make it right. He assigned his top guy to my Property. Ever since, Doug has worked wonders in eradicating the problem. Doug is extremely knowledgeable and makes you feel at ease when he shows up on the job. Not only did he talk a good game, he backed it up with results. Rats are nearly gone now. I’d recommend B&B to anyone with a rodent problem.
13:31 18 Nov 19
OMG they have the BEST nuggets I've ever had in my life, and absolutely top notch service. Will definitely be coming back!!!
07:55 17 Nov 19
I recently called B&B Pest Control after a home inspection on my home questioned the presence of termites. The woman in the office was extremely helpful and...
Eun Young Lee
23:14 07 Oct 19
We had signs of mice/mouse in our new home. Arber did a good job for us- he worked throughly and carefully.
21:27 30 Sep 19
Fast & reliable. Nest was bigger than anticipated so they had to come back a 2nd time to dust for yellow jackets. Came back under the warranty with no charge, no hassle and now no more yellow jackets. Thanks B & B.
15:56 30 Sep 19
They go where others fear to tread. This time WASPS!
19:00 28 Sep 19
Quick and easy to make an appointment.Good rates, great service.I have used this company a couple times
17:12 25 Sep 19
B & B called us back on a weekend. They came out to look at the job the next day and took care of the termites and ants right away.
15:01 25 Sep 19
Great service! Have not had any problems with pests since using their service. Doug does great work! Highly recommended.
14:41 25 Sep 19
Very happy with the service provided by B & B Pest. We will continue to use them for our pest control needs. Professional and friendly staff.
23:38 22 Aug 19
We're able to come out within 24hrs, on time, efficient and explained everything in detail. Highly recommend!
19:35 14 Aug 19
Arber was at my home today and I was very pleased with his performance. He appeared very kind and friendly. He did his job perfectly and I would recommend him to anyone.
Francesse J. Canty
20:49 13 Aug 19
Arber was amazing. The service was expedient and well done. He was extreme knowledgeable.
13:13 12 Aug 19
Arber came in today. Took his time. Was very polite and professional. Did a very thorough job. Saved the day. I would like him to come back if I catch any.
01:40 24 Jul 19
Branden was the best! He showed up on time, was thorough going through each floor explaining the reasons for each method of mice traps/baits. He explained what we humans needed to do the help which is very important to win the battle. It was obvious that Branden was passionate and knowledgeable. B&B deserved credit as well. B&B was responsive and was great in communications. What a great team! I would use B&B and Branden with all pest control needs in the future.
22:19 09 Jul 19
Very professional, quick turnaround, great price points! Those rats are scared to come back with B&B on the Job
17:45 09 Jul 19
Awesome experiance all around! Great communication from office and excellent on site service! Recommend? Yes!
Elise Menelik DiChiappari
16:21 14 Jun 19
B &B is amazing. we have used them multiple times. most recently they came out same day to help us! Highly recommend!!
17:06 23 Apr 19
We were having a problem with mice so I decided to give B & B a call after seeing some reviews here and elsewhere. Rich showed up on time--a bit ahead, in fact, and was personable and explained what was causing the problem. The work was thorough and the results have been great so far. I've heard a couple in the walls but none in the house since the work was completed. Highly recommended.
13:00 20 Mar 19
Gave us what we needed n liked the suggestions
16:52 27 Feb 19
I just used them again....Goodness knows why my life has suddenly needed intervention of pest control specialist, but for both insect and rodent issues, they are professional, responsive, and accountable. They project a sense of ownership and partnership in problem solving that is welcome and comforting. Quite simply, they are the best!!!
17:31 18 Feb 19
I had some issues with my properties. Mice at one location and a roach issue with a few units at another location. B&B sent Pat out, inspected the...
03:43 27 Jan 19
21:16 01 Dec 18
Very competitive pricing, and responsive.
10:46 31 May 18
Very Good! Informative, was on time, professional. Rick explained exactly what he was doing and why.
22:11 27 Apr 18
professional, effective, good communication with consumer, take time to explain process to consumer.
23:25 08 Mar 18
Reasonably priced and they got the job done in 1 visit.
13:38 03 Mar 18
I just had my house inspected for mice. He put the bait in places where my dog couldnt get it, put some traps, and caulks some places outside. The guy I had, John, was very nice and answered my questions. He was also nice to Trixie, my dog.
13:43 07 May 17
Got rid of relentless mice in our house! Very professional and accommodating. Highly recommended!
Michelle Graney Seaberg
18:52 11 Feb 17
B&B got rid of mice and termites after NO ONE could. They are professional, tidy, and reasonable, I would recommend them to anyone looking to get rid of pests!
02:32 03 Dec 16
Great company & highly recommend to anyone needing pest services!!
17:46 10 Nov 16
B&B Peat Control was recommended to us by friends who couldn't say enough. We personally share their high regard for this business. They are thorough, professional, reasonable and responsible. They have helped us with ants and bee's nests that were a little too close for comfort...as in "inside" our home! Thanks Gene you are the best!
Robin Brothers Keighley
01:18 20 Jan 16
We have been calling B&B pest for many years and are very pleased with their professional service. I always recommend B&B to anyone I hear looking for this type of service.
21:51 21 Jul 15
They have excellent service and are very helpful. They called me back in the same day . Highly recommend.
Kathleen O'Connell Perkins
21:23 23 May 15
Excellent customer service. I had a bee problem last year and it was resolved quickly and professionally. And again this year, a different type of bee, but they were out within a day of my phone call. Nice guys! Highly recommend them.
Barbara Fiasconaro Minchello
15:34 18 Feb 15
When I needed them they were there that day and were very understanding. I would highly recommend them and use them again if I needed to.