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Reviews

Boston Pest Control  Reviews

Giovanni Scandone
Giovanni Scandone
15:53 27 Jan 23
I just wanted to take a moment to express my gratitude for the valued customer service, professionalism and knowledge that B&B service representatives , DJ and Rob bring to the table. Not to mention their positive attitude and willingness to help customers.They were both very thorough and explained the process perfectly.I’m very appreciative of people like DJ and Rob. I’m old-school and use the same approachable method to service my customers.I hope this review finds its way to the correct parties that better process improvement and reward them for his outstanding service and exceeding expectations.
Ranfi Pena
Ranfi Pena
18:42 11 Jan 23
Made my appointment last week and they came today! DJ had such great customer service. Made sure I was aware on everything he was doing! My tenants were seeing some mice and I am so happy I made the choice to go with B & B Pest Control. DJ sealed many holes that could have led them into the property and set traps down. They also give you a 3 month warranty incase you see them coming back you can always call them. DJ your awesome!! Keep up the great work! whoever is the owner of this company make sure he is good because its hard to come across hard workers and people that can represent the company the way DJ represented you guys today. THANKS DJ!
tdziuba1
tdziuba1
14:23 19 Dec 22
Completely satisfied and impressed with B&B's services. They showed up on short notice to help us with a bee's nest that was starting to come into our house near where our toddler sleeps and could not have been more professional or courteous. I won't use anyone else ever again. Highest of recommendations for the B&B team!
Kristen Boffo
Kristen Boffo
03:47 18 Dec 22
Helpful and knowledgeable
B B
B B
22:41 17 Dec 22
I contacted B & B at the recommendation of my neighbor. I live in an area with termite problems. I thought I had some simple rot on my porch, but it was carpenter ants. The technician was efficient and helpful. I would use them again, but hope I do not have to.
Adriana Giuliano
Adriana Giuliano
14:35 16 Dec 22
They are fantastic!! They came out as soon as I called and made appointments and they came and no more mice. Thank goodness 😅
jeanne martin
jeanne martin
02:23 16 Dec 22
Very thorough and gave helpful advice
Rosemary Marino
Rosemary Marino
22:51 15 Dec 22
The appt was made, the next day they came and the crew of two took care of their business in a quick and efficient way…I no longer live at the house, so I can not tell if any more issues arose after the treatment…
Kristen Giambusso
Kristen Giambusso
21:17 15 Dec 22
Friendly and effective!
Kathleen McGough
Kathleen McGough
02:27 15 Dec 22
Fabulous, very professional, informative and got the job done. Will continue to use them in the future!
Brian C. Neri
Brian C. Neri
18:52 14 Dec 22
I needed stuff dead. They made it die.
Scott velozo
Scott velozo
14:09 14 Dec 22
They came quickly and sealed all entrance areas set bait traps and took care of my rodent issues
Pamela Melaragni
Pamela Melaragni
01:34 14 Dec 22
Excellent
john finlay
john finlay
01:14 14 Dec 22
very proffessional and adressed all my concerns
Bob Giannino
Bob Giannino
00:56 14 Dec 22
Thorough, responsive, knowledgeable. know I’m in good hands!
Laura Gonzales McKenna
Laura Gonzales McKenna
22:00 13 Dec 22
These guys were great and got someone to my home quickly and he was very thorough filling all the holes in our basement and setting traps all throughout the home. They did promise a follow up within the first 4 weeks but I had to call and schedule it.
Rebecca McKernan
Rebecca McKernan
20:58 13 Dec 22
Prompt response, carpenter ants gone!
John Wrenn
John Wrenn
20:49 13 Dec 22
Very professional. Kept me well informed and saw quick results
Dale Gobeille
Dale Gobeille
20:34 13 Dec 22
B&B showed up on short notice and took care of our needs.
Darius Pakrooh
Darius Pakrooh
20:23 13 Dec 22
These guys know what they are doing. They are real experts. They are there to do the job, and not sell you more services and lock you into contract and all that sales stuff other companies try to do.
Bob Bighead
Bob Bighead
19:51 13 Dec 22
I had some carpenter bees removed from my property. The work was very effective. They saved my home from further costly damage. Thanks B&B Pest Control!
David Donohue
David Donohue
19:27 13 Dec 22
Best in the biz!
Leah Kyle (LKWorks)
Leah Kyle (LKWorks)
19:14 13 Dec 22
Rapid response, quick follow up and professional demeaner. 100% recommend!
Chrissy Bowles
Chrissy Bowles
18:50 13 Dec 22
They quickly came out and inspected my property for rats, since we had seen multiple in my neighborhood due to nearby construction. They found no evidence of an infestation, but set traps outside to ease our concerns and have checked the traps for us. They did not require a contact like another company we had checked into, and they were very helpful and reasonable
Nick Carter
Nick Carter
18:49 13 Dec 22
Very responsive and they really are persistent in going after the problem
Amy Vercillo
Amy Vercillo
18:43 13 Dec 22
Responded quicklyProfessional serviceGot the job done!
Elizabeth Vagianos
Elizabeth Vagianos
18:38 13 Dec 22
If you were thinking of hiring a company for pest control, B&B is excellent. They are a true small business that aims for customer satisfaction. They have the highest integrity and you can completely trust they take care of your issues.
Carson Tatlis
Carson Tatlis
18:25 13 Dec 22
We’ll use B&B from now on. Our tech, Louie was thorough and knowledgeable. He explained everything and used multiple controls, not just bait stations. Thanks for being professional and easy to work with!
Dan Jackson
Dan Jackson
18:22 13 Dec 22
We had alot of mice, not anymore !!!!! They are a trusted local company. No need to go anywhere else
Tianlin Xu
Tianlin Xu
18:22 13 Dec 22
Very efficient and effective treatment.
emmett doonan
emmett doonan
18:22 13 Dec 22
Awesome
Sergio Leon
Sergio Leon
17:53 13 Dec 22
I had a hornet's nest in the overhang of my roof. Contacted B&B, they were very responsive and were able to send someone within two days. The person that came over was really friendly, explained the whole process very well and answered all of our follow up questions very clearly. Very happy with their service and will definitely use them again if I am in need for their services.
jaime siegrist
jaime siegrist
17:50 13 Dec 22
Wonderful experience!
Richard Iorio
Richard Iorio
17:47 13 Dec 22
Prompt service, great job
Gerard Martin
Gerard Martin
17:47 13 Dec 22
We had a large number of carpenter ants in our garage and B & B got rid of them. Thanks!
simone schaghas schaghas
simone schaghas schaghas
17:46 13 Dec 22
Very good. The best
Arnela B.
Arnela B.
07:37 06 Dec 22
Very pleased with B&B pest. They were professional, punctual , and knowledgeable.
Derek G.
Derek G.
06:39 06 Dec 22
Used bnb multiple times had nothing but a great experience with them. Very informative punctual and knowledgeable. Definitely will use them again should i...
Marlene M.
Marlene M.
09:01 09 Nov 22
No nonsense. Came and got rid of the rats in my basement in 2 weeks. Ewwww. Keith was prompt and a pleasure to work with
Linda S.
Linda S.
04:35 08 Nov 22
Sean came to my house yesterday for a rodent problem. My service call turned into a tutorial about all things rodents. Some information was a refresher...
Garrett B.
Garrett B.
12:44 03 Nov 22
I had used another service to remove bats from attic, but the bats were back the next year, so I called B&B. They showed up promptly, found all the...
S C.
S C.
15:36 10 Sep 22
I needed pest control professionals to perform a termite control job in order to close on a VA home loan. I called around to a few local companies and B&B...
Lana S.
Lana S.
13:43 01 Sep 22
All of sudden, I get bites over my upper body. Google them (never do that), looks like bed bugs. Management recommends B&B. I honestly don't know how John...
Jesse W.
Jesse W.
08:47 30 Aug 22
Keith from B&B came out today to address some activity issues I have been having and he did a great job checking on all areas and addressing the concerns...
Bridget B.
Bridget B.
06:49 30 Aug 22
They were fast and efficient. Got back to me quickly and sent someone out right away. I would definitely recommend them to family and friends!
L. C.
L. C.
12:17 29 Jul 22
We recently had B & B Pest Control come to our house in Lynn to take care of a bees nest. Rich came earlier than the time they had told us, talked to my...
Danielle F.
Danielle F.
10:54 28 Jul 22
When some scary looking rats and flies appeared at my condo in Salem I tried two different pest control companies. Not until I was introduced to B and B was...
Lynda H.
Lynda H.
07:34 02 May 22
I just have to compliment the young man, DJ, who was here this morning and did pest control service in my house. Having worked in the hotel industry for...
Robin D.
Robin D.
12:08 01 May 22
We get invaded by ants every Spring. I've been using B & B Pest Control every year for the past three years. They are reliable, informative and very nice...
John S.
John S.
10:49 09 Apr 22
Jerry provided excellent service over the phone and sent a technician to my property to address my pest problem quickly and efficiently. If necessary, I...
Williams G.
Williams G.
06:26 04 Mar 22
Hired them to help with a rat problem at my house. Did very good work at a fair price. Came out twice to do follow up work at no cost. Very friendly and...
Andrew B.
Andrew B.
16:11 09 Feb 22
Had them over for ants once and mice twice. Each time, they were courteous, did their work without any disruption , and attentive to the fact that we have...
Ginny S.
Ginny S.
10:30 05 Jan 22
Apparently birds aren't the only creatures who loved my birdfeeders-rats started to appear in the area and were tunneling their way into the cellar! I...
Elianna O.
Elianna O.
05:45 13 Dec 21
Exceptional service!!! Max is friendly, thorough, and very knowledgeable. He never misses an opportunity to educate me and my staff. Highly recommend B&B!
Large Family 1.
Large Family 1.
18:56 25 Nov 21
They are a great company and do a great job. They've been to my two rental properties and have done a wonderful job!
C L.
C L.
08:11 01 Nov 21
Great service! Ayo took his time to look around our unit and cover any holes and gaps he saw. I appreciated that he inspected everywhere and did not rush...
Jeannette O.
Jeannette O.
12:23 16 Oct 21
B&B Pest is the BEST- the ONLY business I will ever, ever go to for any kind of pest or rodent problem. Jeff came to treat our home, arrived on time, and...
Andrew B.
Andrew B.
09:36 22 Sep 21
We have a three family home built in 1905, definitely an older property with a lot of holes to patch! We had Sam and Rafael come out on two separate...
Karen C.
Karen C.
13:18 01 Sep 21
Jeffrey, the tech, was excellent. He showed up on time, provided great customer service, and was very knowledgeable about pest control. I would ask...
Christian L.
Christian L.
11:58 27 Aug 21
Maxwell came out to the house for an ant issue and took care of us. Very knowledgeable. He addressed everything we asked about and then some. As someone...
Donna C.
Donna C.
13:53 18 Aug 21
Quick to respond and very knowledgeable. Listened to my concerns about using chemicals around my dogs. Very reassuring. Great job taking care of those...
Mark F.
Mark F.
12:54 18 Aug 21
They are amazing! B & B pest control came out right away, assessed the problem and got everything sorted out very quickly! They also went above and beyond...
Grewin P.
Grewin P.
11:17 16 Aug 21
Eli was awesome! Very knowledgeable! Thank you for maki sure no mice will get into our home!
David F.
David F.
07:26 31 Jul 21
We had a rodent problem in our basement. B&B came quickly and did a thorough and professional job getting it under control.
Alissa M.
Alissa M.
06:52 27 May 21
So kind and knowledgeable! Fast responses and straightforward! Took care of a wasp nest quickly and easily!
Emmanuel E.
Emmanuel E.
08:19 09 May 21
We are repeat clients, and we are always satisfied with their service. John, and Rick were quick to respond, attentive, and excellent individuals...
David T.
David T.
08:14 03 Apr 21
I've been working with B&B for the past six months and their team has been incredible. They are professional, knowledgeable, and action oriented!Pricing...
Jaclyn R.
Jaclyn R.
16:55 29 Mar 21
I had my apartment treated for mice recently and cannot say enough good things about B&B and specifically the tech I worked with, Doug! Doug was super...
E P.
E P.
05:33 26 Mar 21
I found B&B through Yelp after my longtime pest company sent multiple technicians over many weeks trying and failing to stop a rodent problem in a building...
Nathaniel S.
Nathaniel S.
08:03 20 Mar 21
Had a great experience with b & B today. Technican called when he was 10 minutes away and completely explained process and provided recommendations before...
Jamie C.
Jamie C.
06:19 18 Feb 21
B&B came out very quickly after I first called about rat issue in my basement. They inspected the entire premises inside and out and set up traps. The...
Stephen P.
Stephen P.
06:33 14 Feb 21
Reviews Yelp, googleWe write reviews, promote your companiesGuaranteed confidentiality and quality of reviewsAll accounts of real users, with reviews and...
Michael F.
Michael F.
07:57 02 Jan 21
Our property manager sent them over when we reported mice coming in through our oven. He came in, introduced himself, was a delight for my 2 year old son,...
Erik O.
Erik O.
08:22 15 Dec 20
I hired them to go nuclear on our basement mouse problem, and they have delivered. One big selling point is that they have a 90-day period where they will...
Olivia R.
Olivia R.
08:23 06 Dec 20
Louie and Doug came to our property and were excellent. They were incredibly attentive and made us feel very confident that our property was in the right...
Johana J.
Johana J.
09:10 04 Nov 20
Had them do our 3rd floor the first time we called and then the whole house the 2nd time. Customer service is always great, Jerry is always on top of it!...
Laurie R.
Laurie R.
15:34 24 Oct 20
B&B was amazing! I submitted for a quote and heard back within minutes! They quoted a reasonable price in a polite and professional manner and booked us...
Colleen T.
Colleen T.
13:39 16 Oct 20
Great service! They were easy to work with and very responsive. Would definitely use them again!
D B.
D B.
08:30 02 Oct 20
I can't say enough great things about B & B Pest Control - these folks are running a first class service! We had a yellow jacket hive in the eaves of our...
terry k.
terry k.
07:57 28 Sep 20
I cant compliment this company enough. I got my neighbor to hire them I have complimented them in Facebook numerous times. they wear face masks they are...
Rick W.
Rick W.
07:51 20 Sep 20
We called B&B Pest Control at the recommendation of a neighbor who had a good experience with them when they had mice. We detected mice in our 2 family...
Stefanie F.
Stefanie F.
06:59 30 Aug 20
B&B pest control has the absolute BEST customer service. Just called and spoke with Jerry & he assured me everything would be OK and they will help us get...
Thomas D.
Thomas D.
05:23 25 Aug 20
These guys were great. They were on time and walked me through the entire process for termite prevention. They took their time and did the job right. And...
AK A.
AK A.
13:31 17 Aug 20
We had an 'emergency' rat situation in our condo in South Boston -- a rat had crawled inside the kitchen and was running amok, causing severe disruption. I...
Jonathan S.
Jonathan S.
09:26 15 Aug 20
Outstanding service. Received call back from Jerry within 30 minutes and visit in 48 hours from Doug. GREAT service, NICE people, VERY capable and a...
Bretta N.
Bretta N.
14:31 31 Jul 20
Prompt, knowledgeable, friendly, professional service! Rich arrived right on time, immediately spotted the yellow jacket problem and was done within 15...
Emily H.
Emily H.
15:39 28 Jul 20
I had a mice problem and Doug did an amazing job. He is very knowledgeable at what he does, takes his time, and thoroughly provided answers to any questions...
Suzy Q.
Suzy Q.
03:13 23 Jul 20
They were easy: fair price, easy to book and followed up on their guarantee to do again free if needed.
Anna N.
Anna N.
08:37 10 Jul 20
These guys were great! Came fast and were very thorough, good pricing and guarantee. Our ant issue has been resolved!
Tricia J.
Tricia J.
13:23 08 Jul 20
I had people coming over for a party and we had a sudden (and bad) fly infestation. Jerry helped us out and was so amazing. Affordable, did great work, and...
Joseph M.
Joseph M.
07:41 02 Jul 20
A five star rating for sure. Every person associated with this business is most courteous and professional. Competitive pricing, expertise and efficiency...
P B.
P B.
06:52 01 Jul 20
Very prompt, very professional - highly recommend this company. The representative who came out did a VERY thorough job dealing with a mice issue for us and...
Sherley A.
Sherley A.
20:32 24 Jun 20
Shout out to Maxwell (the bomb)! He was on time, professional, and has a great personality! The situation called for an extermination because neighbors...
Chris G.
Chris G.
21:03 05 Jun 20
We unfortunately realized we had gotten bed bugs when my youngest daughter woke up with bites on her. My wife was so overwhelmed and frustrated thinking...
Samantha O.
Samantha O.
06:49 30 Apr 20
I almost never write reviews but had such a great experience with B&B Pest Control I decided it was necessary! We called for some minor mouse droppings...
Sim H.
Sim H.
08:23 29 Apr 20
We had ants coming into the kitchen from outside. There were no complications in scheduling despite Covid-19. All went smoothly.We called, got a...
Blair Browne
Blair Browne
00:17 09 Apr 20
We used B&B when a family of pests made their way into our home. Their technician was professional, tidy and explained anything he was doing when we had questions. They were thankfully able to get rid of our unwanted furry friends in one visit. 10 out of 10 would recommend to a friend.
Christopher Baker
Christopher Baker
13:06 08 Apr 20
B & B Pest Control is the best. John and his team are responsive, always on time and very professional. They will take care of any pest services you may need. I use them for mosquito/outdoor spraying and whatever “magic” they spray works amazing. I have other family members who have used them for termite control and they took care of the issue immediately without breaking the bank compared to some other national services. Support local and thanks B & B!
Anthony Silva
Anthony Silva
12:56 08 Apr 20
Very knowledgeable and quick response time. Always does a thorough job and takes care of the problem
Jim Collins
Jim Collins
04:07 29 Mar 20
my employer is contracted with B & B and they do a great job. very knowledgeable staff. Jeff has solved many problems for us. I highly recommend this company
Kara M.
Kara M.
13:44 01 Mar 20
I thought my home's mouse situation would be a lot more stressful, but thanks to B & B's Pest Control, all of my worries were assuaged. The company is very...
Erika K.
Erika K.
07:55 17 Nov 19
I recently called B&B Pest Control after a home inspection on my home questioned the presence of termites. The woman in the office was extremely helpful and...
Robert Melanson
Robert Melanson
21:27 30 Sep 19
Fast & reliable. Nest was bigger than anticipated so they had to come back a 2nd time to dust for yellow jackets. Came back under the warranty with no charge, no hassle and now no more yellow jackets. Thanks B & B.
B &B is amazing. we have used them multiple times. most recently they came out same day to help us! Highly recommend!!
Al Quint
Al Quint
17:06 23 Apr 19
We were having a problem with mice so I decided to give B & B a call after seeing some reviews here and elsewhere. Rich showed up on time--a bit ahead, in fact, and was personable and explained what was causing the problem. The work was thorough and the results have been great so far. I've heard a couple in the walls but none in the house since the work was completed. Highly recommended.
Pat M.
Pat M.
17:31 18 Feb 19
I had some issues with my properties. Mice at one location and a roach issue with a few units at another location. B&B sent Pat out, inspected the...
Michael Shonle
Michael Shonle
21:16 01 Dec 18
Very competitive pricing, and responsive.
Kitty Johnson
Kitty Johnson
10:46 31 May 18
Very Good! Informative, was on time, professional. Rick explained exactly what he was doing and why.
Ellen Miller
Ellen Miller
22:11 27 Apr 18
professional, effective, good communication with consumer, take time to explain process to consumer.
Chris Clocher
Chris Clocher
23:25 08 Mar 18
Reasonably priced and they got the job done in 1 visit.
Wanda Halliday
Wanda Halliday
13:38 03 Mar 18
I just had my house inspected for mice. He put the bait in places where my dog couldnt get it, put some traps, and caulks some places outside. The guy I had, John, was very nice and answered my questions. He was also nice to Trixie, my dog.
Michelle StPierre
Michelle StPierre
13:43 07 May 17
Got rid of relentless mice in our house! Very professional and accommodating. Highly recommended!
B&B got rid of mice and termites after NO ONE could. They are professional, tidy, and reasonable, I would recommend them to anyone looking to get rid of pests!
Christina Claire
Christina Claire
02:32 03 Dec 16
Great company & highly recommend to anyone needing pest services!!
Bernadette Leahy
Bernadette Leahy
17:46 10 Nov 16
B&B Peat Control was recommended to us by friends who couldn't say enough. We personally share their high regard for this business. They are thorough, professional, reasonable and responsible. They have helped us with ants and bee's nests that were a little too close for comfort...as in "inside" our home! Thanks Gene you are the best!
We have been calling B&B pest for many years and are very pleased with their professional service. I always recommend B&B to anyone I hear looking for this type of service.
Jeffrey Hinton
Jeffrey Hinton
21:51 21 Jul 15
They have excellent service and are very helpful. They called me back in the same day . Highly recommend.
Excellent customer service. I had a bee problem last year and it was resolved quickly and professionally. And again this year, a different type of bee, but they were out within a day of my phone call. Nice guys! Highly recommend them.
When I needed them they were there that day and were very understanding. I would highly recommend them and use them again if I needed to.