Reviews

Boston Pest Control  Reviews

Tim O.
Tim O.
17:53 14 Feb 24
They took care of my carpenter ant issue. I have used them a few times and they are always responsive and take care of the problem.
Briaa Rushins
Briaa Rushins
15:31 08 Jan 24
Dj was awesome! Very knowledgeable and had no problem explaining the methods. Took care of my mice problem!
Patrick B.
Patrick B.
10:48 08 Jan 24
Short story long:When I first called, I had all questions and no answers. By the time i was done speaking with Jerry, I had all answers & no more...
Briaa M.
Briaa M.
07:35 08 Jan 24
Dj was awesome!! He was super knowledgeable and took care of my mice problem! Will definitely come back if services are needed again.
Rodolfo R V.
Rodolfo R V.
12:29 28 Dec 23
I couldn't be more impressed. From start to finish, the technician demonstrated a level of professionalism, expertise, and commitment to quality that sets...
Sydney Rousseau
Sydney Rousseau
15:27 01 Dec 23
We have hired them on for multiple of our properties and they are thorough, responsive and overall great to work with!
Mike B.
Mike B.
03:27 24 Nov 23
Jerry and Max were great to work with. Took care of our problem right away. Explained everything to us and dealt with our questions :). Highly recommend...
Sean Davin
Sean Davin
02:20 15 Nov 23
I had B & B pest control come out to my 🏠 in Revere on September 7th 2023. We had a mice problem. It disappeared after three weeks. Preston did a good job. But over past several days mice have returned. I'm going to check on Guarantee.tomorrow
Stephen L.
Stephen L.
05:54 04 Oct 23
I hired 2 other companies in a 2 month span to address my 3 family in Fall River.Terminex, never again. 2nd company shall remainnameless as they did an...
Rashidat A.
Rashidat A.
11:01 02 Oct 23
They are excellent!! Have used them various times for personal issues with mice as well as issues with tenants as a landlord. Professional, thorough,...
M
M
19:18 09 Sep 23
Jerry was very helpful and informative. Thank you!
M G.
M G.
12:28 09 Sep 23
Jerry was great! Very prompt and knowledgeable. Very happy with the help provided by B & B Pest Control. Thank you!
Kathryn Corbett
Kathryn Corbett
19:40 05 Sep 23
I called the Wednesday before Labor Day with a last minute request for an inspection within a short time frame. B&B got me scheduled first thing after the holiday, no problem!Rich was on time to the appointment, very professional and knowledgeable, and extremely communicative! Great Experience!!
Arjana Zeqo
Arjana Zeqo
18:59 22 Aug 23
They are the best. The only pest control company ever that solved all of my pest issues. Highly recommend B and B pest control.
Jane
Jane
14:45 21 Aug 23
Had bees entering front of house on the outside. Phone answered right away. Call back to schedule right away. Quoted price over the phone and guarantee work for 6 months. Came on time and it took no time. He also told me he didn't think I had bees after he sprayed, which I appreciated. I know they were going in there, cause I saw them. Rather be safe than sorry. Would use again.
David B.
David B.
07:44 02 Aug 23
We found some mouse droppings and called B&B. Sean was fantastic. He immediately diagnosed what happened and found a dead mouse. He knew exectly what had...
Troy Okel
Troy Okel
13:57 01 Aug 23
We wanted to prepare our old house based on some early warning signs. B&B happily explained what would be best for our situation and quickly scheduled our appointment. The cost was extremely reasonable and the technician, DJ, who came was phenomenal (6 out of 5 stars, he was great). Supremely professional, knowledgeable, and skilled, he answered a lot of my questions and helped ensure we were properly situated. Fast, friendly, and affordable.
Ramiro Oliveira
Ramiro Oliveira
14:48 26 Jul 23
I have had excellent experiences with B&B for pest control and termite inspections. Their customer support is awesome and they always do a superb job. Overall, I highly recommend their services.
Kailee Odell
Kailee Odell
04:07 14 Jul 23
I ran into your technician Sean the other day while he was working on a few properties around my area. I asked if I could pick his brain about professional pest control. (I have a dog that was badly poisoned by loose bait left in my pet friendly apartment complex area and I wanted to understand the difference between professional pest control and unlicensed maintenance eradicating pests). Sean spent over a half hour showing me all of the bait traps and their mechanisms, and how there is really no chance with their equipment that a non target animal would access the bait. He opened each trap, showed me the bait and how it was locked in, and how a rodent would access it. He did this all in his free time just to help me get the education I was looking for so I could understand better what happened with my pup’s poisoning, and how the bait was clearly placed by a non-licensed layman which led to the danger my pet was put in. I am so thankful for his time, his friendly demeanor, his expertise, and advocacy for the regulated, safe, and ethical use of rat bait. You have a wonderful technician out there that really cares. His passion for his work and safety is admirable and he deserves a huge raise ! Thank you Sean for this impactful interaction !
การศิริ สีสุข
การศิริ สีสุข
18:32 10 Jul 23
All of your appointments are scheduled in advance by them. very considerate and comprehensive. He went above and above. would without a doubt suggest them! B & B Pest Control London, thank you
Anne B.
Anne B.
07:46 29 Jun 23
Have had to call three times over the past several years. Mice and a HUGE wasp nest. The techs that came out are great. Personable. Friendly. Explain...
Mona K.
Mona K.
18:17 08 Jun 23
Very helpful, he guided me in the correct way that what I need is plumber first to take care of my drain flies that was all over the house. I cannot thank...
Reuben T.
Reuben T.
09:59 08 Jun 23
I have used them in the past and services were great. had a minor issue once and the owner was polite and on top of the situation right away. I Would...
Gerald G.
Gerald G.
09:07 29 Apr 23
Living in a basement condo in the Southend of Boston has many benefits but rodents are not one of them. I have used B&B over the last two years. I highly...
Justin  J.
Justin J.
06:50 24 Apr 23
Had plenty of tiny ants running around my house. Called BnB based on the reviews I found. Scheduling was incredibly easy, Tanya and Eli made me feel like I...
Nena C.
Nena C.
18:20 21 Apr 23
My neighborhood has been completely overrun with mice! I started seeing some sightings in my home and looked for pest control right away. I found B&B Pest...
Alex Rodriguez
Alex Rodriguez
13:32 19 Apr 23
Had a large ant issue going on in my studio. Decided to give BnB a call based on their reviews. Tanya and Eli in the office were so helpful and made scheduling an absolute breeze. They sent out their tech DJ a few days after I called, and he was very detailed and informative on all my questions. I am a million question kind of person and DJ was very patient with me and answered everything! Amazing experience all around, highly recommended this company to anyone dealing with issues!!
Michael VanTasell
Michael VanTasell
23:49 18 Apr 23
Greg came out, who was very professional, to take care of my mice problem...then he explained what he was doing and what to expect from his work....the man was trained and respectful and i would highly recommend his service time and time again.....thank you Greg and B & B pest control.....
Carol LeBlanc
Carol LeBlanc
14:52 18 Apr 23
Great professional service. By Jeff today. He was professional and knowledgeable. He was very thorough. Inside and outside. Our house has cracks in the foundation. We have blasting that occurs. From a sand and stone company. Down the street from us. He found a spot where mice could get in. Would and have recommended B&B services.Thank you
Bo Ross
Bo Ross
03:14 17 Apr 23
Had a rodent issue which was a nightmare finding mouse/rodent droppings on the counter or in the cabinet. Thought I could handle it myself with a few traps but that didn’t turn out as good as I thought it would. Decided to call B&B and spoke to a man named Jerry. He was very responsive to my call, let me explain my situation without talking over me which the previous company that I didn’t go with did. So when I got Jerry it made me feel better that I got someone that actually listened to my issues and concerns. Answered all my questions, made everything easy to understand, explained to me what I should expect. Although I forget the name of the guy that showed up - he was just as professional and made quick work out of the situation. Highly recommend this company. Responsive, Transparent, Cost affective!
Justin Ramirez
Justin Ramirez
13:04 15 Apr 23
I always use this company when I have any pest issues. Knowledgeable and experienced exterminators that know how to get the job done.
Vinh-Dat Nguyen
Vinh-Dat Nguyen
20:12 14 Apr 23
Louie did a great job with rodent extermination. He’s very knowledgeable and thorough with his work. Highly recommend!
Richard Robbins
Richard Robbins
19:06 14 Apr 23
I had B&B come out to handle a large Hornets nest in my back yard. My kids and wife were very scared and Rick came out the very next day and took the entire nest away with no problem and no mess left behind. Then we asked to spray for mosquitoes, which was unplanned and he was able to do it right then and there. Great company
Stephen Coffey
Stephen Coffey
15:24 14 Apr 23
Needed a termite service to close on a loan, called and spoke to a person right away had an appointment within the week and closed on the house the following week. Great service all around.
Rory D.
Rory D.
07:15 20 Feb 23
Spoke with 'Derek' this morning from B&B. I am a repeat customer of B&B Pest Control & employees like Derek are the reason why! He was excellent. Very...
Giovanni Scandone
Giovanni Scandone
15:53 27 Jan 23
I just wanted to take a moment to express my gratitude for the valued customer service, professionalism and knowledge that B&B service representatives , DJ and Rob bring to the table. Not to mention their positive attitude and willingness to help customers.They were both very thorough and explained the process perfectly.I’m very appreciative of people like DJ and Rob. I’m old-school and use the same approachable method to service my customers.I hope this review finds its way to the correct parties that better process improvement and reward them for his outstanding service and exceeding expectations.
Ranfi Pena
Ranfi Pena
18:42 11 Jan 23
Made my appointment last week and they came today! DJ had such great customer service. Made sure I was aware on everything he was doing! My tenants were seeing some mice and I am so happy I made the choice to go with B & B Pest Control. DJ sealed many holes that could have led them into the property and set traps down. They also give you a 3 month warranty incase you see them coming back you can always call them. DJ your awesome!! Keep up the great work! whoever is the owner of this company make sure he is good because its hard to come across hard workers and people that can represent the company the way DJ represented you guys today. THANKS DJ!
tdziuba1
tdziuba1
14:23 19 Dec 22
Completely satisfied and impressed with B&B's services. They showed up on short notice to help us with a bee's nest that was starting to come into our house near where our toddler sleeps and could not have been more professional or courteous. I won't use anyone else ever again. Highest of recommendations for the B&B team!
Kristen Boffo
Kristen Boffo
03:47 18 Dec 22
Helpful and knowledgeable
B B
B B
22:41 17 Dec 22
I contacted B & B at the recommendation of my neighbor. I live in an area with termite problems. I thought I had some simple rot on my porch, but it was carpenter ants. The technician was efficient and helpful. I would use them again, but hope I do not have to.
Adriana Giuliano
Adriana Giuliano
14:35 16 Dec 22
They are fantastic!! They came out as soon as I called and made appointments and they came and no more mice. Thank goodness 😅
jeanne martin
jeanne martin
02:23 16 Dec 22
Very thorough and gave helpful advice
Rosemary Marino
Rosemary Marino
22:51 15 Dec 22
The appt was made, the next day they came and the crew of two took care of their business in a quick and efficient way…I no longer live at the house, so I can not tell if any more issues arose after the treatment…
Kristen Giambusso
Kristen Giambusso
21:17 15 Dec 22
Friendly and effective!
Kathleen McGough
Kathleen McGough
02:27 15 Dec 22
Fabulous, very professional, informative and got the job done. Will continue to use them in the future!
Brian C. Neri
Brian C. Neri
18:52 14 Dec 22
I needed stuff dead. They made it die.
Scott velozo
Scott velozo
14:09 14 Dec 22
They came quickly and sealed all entrance areas set bait traps and took care of my rodent issues
Pamela Melaragni
Pamela Melaragni
01:34 14 Dec 22
Excellent
john finlay
john finlay
01:14 14 Dec 22
very proffessional and adressed all my concerns
Bob Giannino
Bob Giannino
00:56 14 Dec 22
Thorough, responsive, knowledgeable. know I’m in good hands!
Laura Gonzales McKenna
Laura Gonzales McKenna
22:00 13 Dec 22
These guys were great and got someone to my home quickly and he was very thorough filling all the holes in our basement and setting traps all throughout the home. They did promise a follow up within the first 4 weeks but I had to call and schedule it.
Rebecca McKernan
Rebecca McKernan
20:58 13 Dec 22
Prompt response, carpenter ants gone!
John Wrenn
John Wrenn
20:49 13 Dec 22
Very professional. Kept me well informed and saw quick results
Dale Gobeille
Dale Gobeille
20:34 13 Dec 22
B&B showed up on short notice and took care of our needs.
Darius Pakrooh
Darius Pakrooh
20:23 13 Dec 22
These guys know what they are doing. They are real experts. They are there to do the job, and not sell you more services and lock you into contract and all that sales stuff other companies try to do.
Arnela B.
Arnela B.
07:37 06 Dec 22
Very pleased with B&B pest. They were professional, punctual , and knowledgeable.
Derek G.
Derek G.
06:39 06 Dec 22
Used bnb multiple times had nothing but a great experience with them. Very informative punctual and knowledgeable. Definitely will use them again should i...
Marlene M.
Marlene M.
09:01 09 Nov 22
No nonsense. Came and got rid of the rats in my basement in 2 weeks. Ewwww. Keith was prompt and a pleasure to work with
Linda S.
Linda S.
04:35 08 Nov 22
Sean came to my house yesterday for a rodent problem. My service call turned into a tutorial about all things rodents. Some information was a refresher...
Garrett B.
Garrett B.
12:44 03 Nov 22
I had used another service to remove bats from attic, but the bats were back the next year, so I called B&B. They showed up promptly, found all the...
S C.
S C.
15:36 10 Sep 22
I needed pest control professionals to perform a termite control job in order to close on a VA home loan. I called around to a few local companies and B&B...
Lana S.
Lana S.
13:43 01 Sep 22
All of sudden, I get bites over my upper body. Google them (never do that), looks like bed bugs. Management recommends B&B. I honestly don't know how John...
Jesse W.
Jesse W.
08:47 30 Aug 22
Keith from B&B came out today to address some activity issues I have been having and he did a great job checking on all areas and addressing the concerns...
Bridget B.
Bridget B.
06:49 30 Aug 22
They were fast and efficient. Got back to me quickly and sent someone out right away. I would definitely recommend them to family and friends!
L. C.
L. C.
12:17 29 Jul 22
We recently had B & B Pest Control come to our house in Lynn to take care of a bees nest. Rich came earlier than the time they had told us, talked to my...
Danielle F.
Danielle F.
10:54 28 Jul 22
When some scary looking rats and flies appeared at my condo in Salem I tried two different pest control companies. Not until I was introduced to B and B was...
Lynda H.
Lynda H.
07:34 02 May 22
I just have to compliment the young man, DJ, who was here this morning and did pest control service in my house. Having worked in the hotel industry for...
Robin D.
Robin D.
12:08 01 May 22
We get invaded by ants every Spring. I've been using B & B Pest Control every year for the past three years. They are reliable, informative and very nice...
John S.
John S.
10:49 09 Apr 22
Jerry provided excellent service over the phone and sent a technician to my property to address my pest problem quickly and efficiently. If necessary, I...
Williams G.
Williams G.
06:26 04 Mar 22
Hired them to help with a rat problem at my house. Did very good work at a fair price. Came out twice to do follow up work at no cost. Very friendly and...
Andrew B.
Andrew B.
16:11 09 Feb 22
Had them over for ants once and mice twice. Each time, they were courteous, did their work without any disruption , and attentive to the fact that we have...
Ginny S.
Ginny S.
10:30 05 Jan 22
Apparently birds aren't the only creatures who loved my birdfeeders-rats started to appear in the area and were tunneling their way into the cellar! I...
Elianna O.
Elianna O.
05:45 13 Dec 21
Exceptional service!!! Max is friendly, thorough, and very knowledgeable. He never misses an opportunity to educate me and my staff. Highly recommend B&B!
Large Family 1.
Large Family 1.
18:56 25 Nov 21
They are a great company and do a great job. They've been to my two rental properties and have done a wonderful job!
C L.
C L.
08:11 01 Nov 21
Great service! Ayo took his time to look around our unit and cover any holes and gaps he saw. I appreciated that he inspected everywhere and did not rush...
Jeannette O.
Jeannette O.
12:23 16 Oct 21
B&B Pest is the BEST- the ONLY business I will ever, ever go to for any kind of pest or rodent problem. Jeff came to treat our home, arrived on time, and...
Andrew B.
Andrew B.
09:36 22 Sep 21
We have a three family home built in 1905, definitely an older property with a lot of holes to patch! We had Sam and Rafael come out on two separate...
Karen C.
Karen C.
13:18 01 Sep 21
Jeffrey, the tech, was excellent. He showed up on time, provided great customer service, and was very knowledgeable about pest control. I would ask...
Christian L.
Christian L.
11:58 27 Aug 21
Maxwell came out to the house for an ant issue and took care of us. Very knowledgeable. He addressed everything we asked about and then some. As someone...
Donna C.
Donna C.
13:53 18 Aug 21
Quick to respond and very knowledgeable. Listened to my concerns about using chemicals around my dogs. Very reassuring. Great job taking care of those...
Mark F.
Mark F.
12:54 18 Aug 21
They are amazing! B & B pest control came out right away, assessed the problem and got everything sorted out very quickly! They also went above and beyond...
Grewin P.
Grewin P.
11:17 16 Aug 21
Eli was awesome! Very knowledgeable! Thank you for maki sure no mice will get into our home!
David F.
David F.
07:26 31 Jul 21
We had a rodent problem in our basement. B&B came quickly and did a thorough and professional job getting it under control.
Alissa M.
Alissa M.
06:52 27 May 21
So kind and knowledgeable! Fast responses and straightforward! Took care of a wasp nest quickly and easily!
Emmanuel E.
Emmanuel E.
08:19 09 May 21
We are repeat clients, and we are always satisfied with their service. John, and Rick were quick to respond, attentive, and excellent individuals...
David T.
David T.
08:14 03 Apr 21
I've been working with B&B for the past six months and their team has been incredible. They are professional, knowledgeable, and action oriented!Pricing...
Jaclyn R.
Jaclyn R.
16:55 29 Mar 21
I had my apartment treated for mice recently and cannot say enough good things about B&B and specifically the tech I worked with, Doug! Doug was super...
E P.
E P.
05:33 26 Mar 21
I found B&B through Yelp after my longtime pest company sent multiple technicians over many weeks trying and failing to stop a rodent problem in a building...
Nathaniel S.
Nathaniel S.
08:03 20 Mar 21
Had a great experience with b & B today. Technican called when he was 10 minutes away and completely explained process and provided recommendations before...
Jamie C.
Jamie C.
06:19 18 Feb 21
B&B came out very quickly after I first called about rat issue in my basement. They inspected the entire premises inside and out and set up traps. The...
Stephen P.
Stephen P.
06:33 14 Feb 21
Reviews Yelp, googleWe write reviews, promote your companiesGuaranteed confidentiality and quality of reviewsAll accounts of real users, with reviews and...
Michael F.
Michael F.
07:57 02 Jan 21
Our property manager sent them over when we reported mice coming in through our oven. He came in, introduced himself, was a delight for my 2 year old son,...
Erik O.
Erik O.
08:22 15 Dec 20
I hired them to go nuclear on our basement mouse problem, and they have delivered. One big selling point is that they have a 90-day period where they will...
Olivia R.
Olivia R.
08:23 06 Dec 20
Louie and Doug came to our property and were excellent. They were incredibly attentive and made us feel very confident that our property was in the right...
Johana J.
Johana J.
09:10 04 Nov 20
Had them do our 3rd floor the first time we called and then the whole house the 2nd time. Customer service is always great, Jerry is always on top of it!...
Laurie R.
Laurie R.
15:34 24 Oct 20
B&B was amazing! I submitted for a quote and heard back within minutes! They quoted a reasonable price in a polite and professional manner and booked us...
Colleen T.
Colleen T.
13:39 16 Oct 20
Great service! They were easy to work with and very responsive. Would definitely use them again!
D B.
D B.
08:30 02 Oct 20
I can't say enough great things about B & B Pest Control - these folks are running a first class service! We had a yellow jacket hive in the eaves of our...
terry k.
terry k.
07:57 28 Sep 20
I cant compliment this company enough. I got my neighbor to hire them I have complimented them in Facebook numerous times. they wear face masks they are...
Rick W.
Rick W.
07:51 20 Sep 20
We called B&B Pest Control at the recommendation of a neighbor who had a good experience with them when they had mice. We detected mice in our 2 family...
Stefanie F.
Stefanie F.
06:59 30 Aug 20
B&B pest control has the absolute BEST customer service. Just called and spoke with Jerry & he assured me everything would be OK and they will help us get...
Thomas D.
Thomas D.
05:23 25 Aug 20
These guys were great. They were on time and walked me through the entire process for termite prevention. They took their time and did the job right. And...
AK A.
AK A.
13:31 17 Aug 20
We had an 'emergency' rat situation in our condo in South Boston -- a rat had crawled inside the kitchen and was running amok, causing severe disruption. I...
Jonathan S.
Jonathan S.
09:26 15 Aug 20
Outstanding service. Received call back from Jerry within 30 minutes and visit in 48 hours from Doug. GREAT service, NICE people, VERY capable and a...
Bretta N.
Bretta N.
14:31 31 Jul 20
Prompt, knowledgeable, friendly, professional service! Rich arrived right on time, immediately spotted the yellow jacket problem and was done within 15...
Emily H.
Emily H.
15:39 28 Jul 20
I had a mice problem and Doug did an amazing job. He is very knowledgeable at what he does, takes his time, and thoroughly provided answers to any questions...
Suzy Q.
Suzy Q.
03:13 23 Jul 20
They were easy: fair price, easy to book and followed up on their guarantee to do again free if needed.
Anna N.
Anna N.
08:37 10 Jul 20
These guys were great! Came fast and were very thorough, good pricing and guarantee. Our ant issue has been resolved!
Tricia J.
Tricia J.
13:23 08 Jul 20
I had people coming over for a party and we had a sudden (and bad) fly infestation. Jerry helped us out and was so amazing. Affordable, did great work, and...
Joseph M.
Joseph M.
07:41 02 Jul 20
A five star rating for sure. Every person associated with this business is most courteous and professional. Competitive pricing, expertise and efficiency...
P B.
P B.
06:52 01 Jul 20
Very prompt, very professional - highly recommend this company. The representative who came out did a VERY thorough job dealing with a mice issue for us and...
Sherley A.
Sherley A.
20:32 24 Jun 20
Shout out to Maxwell (the bomb)! He was on time, professional, and has a great personality! The situation called for an extermination because neighbors...
Chris G.
Chris G.
21:03 05 Jun 20
We unfortunately realized we had gotten bed bugs when my youngest daughter woke up with bites on her. My wife was so overwhelmed and frustrated thinking...
Samantha O.
Samantha O.
06:49 30 Apr 20
I almost never write reviews but had such a great experience with B&B Pest Control I decided it was necessary! We called for some minor mouse droppings...
Sim H.
Sim H.
08:23 29 Apr 20
We had ants coming into the kitchen from outside. There were no complications in scheduling despite Covid-19. All went smoothly.We called, got a...
Kara M.
Kara M.
13:44 01 Mar 20
I thought my home's mouse situation would be a lot more stressful, but thanks to B & B's Pest Control, all of my worries were assuaged. The company is very...
Erika K.
Erika K.
07:55 17 Nov 19
I recently called B&B Pest Control after a home inspection on my home questioned the presence of termites. The woman in the office was extremely helpful and...
Pat M.
Pat M.
17:31 18 Feb 19
I had some issues with my properties. Mice at one location and a roach issue with a few units at another location. B&B sent Pat out, inspected the...