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Reviews

Boston Pest Control  Reviews

Large Family 1.
Large Family 1.
18:56 25 Nov 21
They are a great company and do a great job. They've been to my two rental properties and have done a wonderful job!
Linda Turco
Linda Turco
16:10 03 Nov 21
My mother lives on Essex street in Lynn ma and she has a huge problem with mice. I didn't know how bad until I started staying there to care for her. I called B&B and they showed up in a couple of days. The exterminator said my mother did indeed have a problem with mice. The exterminator was extremely focused and professional and came at the exact time I was told he would be there.He said to give it 3 weeks, her house is infested after all. Unfortunately, I had to call them to come back a second time, I'm not a professional exterminator and I thought it would be a done deal after one day. It probably would be for most but my mother's house was so infested. The exterminator came back and went through every room and closet. He set more traps and put powder in the basement. He plugged up so many mouse holes inside and out. I couldn't be more optimistic than I am right now. B and B has the best crew working for them. They are exceptionally nice and have more patients than anyone I know. They answer any questions you may have and give all kinds of tips on how to keep mice away. I highly recommend this company. I'm 100% satisfied with B and B pest control. If I could give them ten stars I would. All the exterminators are awesome!
B Minus
B Minus
15:56 03 Nov 21
I hired B and B pest control for My mother's house, she's infested with mice. The exterminator was there the other day. He was punctual and professional. He plugged up every hole and set more traps, more powder in the basement and I'm now extremely optimistic that the mice will continue to die out. I do highly recommend this company. They take their time and go through every room and closet. I haven't seen a mouse for a day and a half. That's a huge accomplishment for B and B pest control because I was seeing several mice throughout the entire day. I'm 100% satisfied.
C L.
C L.
08:11 01 Nov 21
Great service! Ayo took his time to look around our unit and cover any holes and gaps he saw. I appreciated that he inspected everywhere and did not rush...
Ariana Vazquez
Ariana Vazquez
19:19 31 Oct 21
Excellent experience from start to service. We have house mice. They accommodated us quickly, were thorough in the work, professional and affordable. Highly recommend.
Jeannette O.
Jeannette O.
12:23 16 Oct 21
B&B Pest is the BEST- the ONLY business I will ever, ever go to for any kind of pest or rodent problem. Jeff came to treat our home, arrived on time, and...
Dee
Dee
18:55 30 Sep 21
Very professional. We found out that we had a wasp nest in the wall. I submitted a request for a quote online late at night and received both an email and a call with an estimate first thing in the morning the next day. The technician arrived on time to the scheduled appointment and was very quick and cost was affordable. We haven't seen a single wasp since. They also include a six month warranty as well. Will definitely go to this company again for other pest related issues. 🙂
Andrew B.
Andrew B.
09:36 22 Sep 21
We have a three family home built in 1905, definitely an older property with a lot of holes to patch! We had Sam and Rafael come out on two separate...
Karen C.
Karen C.
13:18 01 Sep 21
Jeffrey, the tech, was excellent. He showed up on time, provided great customer service, and was very knowledgeable about pest control. I would ask...
Christian L.
Christian L.
11:58 27 Aug 21
Maxwell came out to the house for an ant issue and took care of us. Very knowledgeable. He addressed everything we asked about and then some. As someone...
Donna C.
Donna C.
13:53 18 Aug 21
Quick to respond and very knowledgeable. Listened to my concerns about using chemicals around my dogs. Very reassuring. Great job taking care of those...
Mark F.
Mark F.
12:54 18 Aug 21
They are amazing! B & B pest control came out right away, assessed the problem and got everything sorted out very quickly! They also went above and beyond...
Donna Mcneil
Donna Mcneil
13:43 17 Aug 21
Great company responds immediately. I highly recommend them.
Grewin P.
Grewin P.
11:17 16 Aug 21
Eli was awesome! Very knowledgeable! Thank you for maki sure no mice will get into our home!
David F.
David F.
07:26 31 Jul 21
We had a rodent problem in our basement. B&B came quickly and did a thorough and professional job getting it under control.
Nathaniel Aka Lauenstein Denjongpa
Nathaniel Aka Lauenstein Denjongpa
18:49 22 Jul 21
Thanks B&B Pest Control. I used this company to solve a mice issue in the multi-family where we just moved. The service was friendly and responsive. I had Derek Garcia come out and he was great. He was right on time, answered all my questions, and moved smoothly through all the units applying foam, meshing, and traps. Thanks Derek. Although I just had all this done, 7/22/21, and I can't tell the effectiveness of it yet I can confirm that using this company was a very pleasant and smooth interaction.
Kaweh Dias
Kaweh Dias
02:09 18 Jun 21
They were sent to me via my buildings management company.Quick and professional. They identified the problem easily and were in and out within the hour.
Adam LoRusso
Adam LoRusso
18:52 14 Jun 21
Had some unwanted visitors poking around the house and called 4 different pest control companies; B & B was the only one that actually asked questions in order to best assess the appropriate treatment. Jerry was super helpful, patient and friendly. Recommended.
nadia k
nadia k
09:50 07 Jun 21
I call this company every year to spray the perimeter of my house that guarantees to last 3 months & It really does. We had an ant infestation inside and outside it was driving me insane I couldn’t sleep. I am so thankful for these people and their services! They’re the best.
Alissa M.
Alissa M.
06:52 27 May 21
So kind and knowledgeable! Fast responses and straightforward! Took care of a wasp nest quickly and easily!
Emmanuel E.
Emmanuel E.
08:19 09 May 21
We are repeat clients, and we are always satisfied with their service. John, and Rick were quick to respond, attentive, and excellent individuals...
David T.
David T.
08:14 03 Apr 21
I've been working with B&B for the past six months and their team has been incredible. They are professional, knowledgeable, and action oriented!Pricing...
Jaclyn R.
Jaclyn R.
16:55 29 Mar 21
I had my apartment treated for mice recently and cannot say enough good things about B&B and specifically the tech I worked with, Doug! Doug was super...
Shae LeCoco
Shae LeCoco
15:31 26 Mar 21
Caroline and the techs are amazing
E P.
E P.
05:33 26 Mar 21
I found B&B through Yelp after my longtime pest company sent multiple technicians over many weeks trying and failing to stop a rodent problem in a building...
Nathaniel S.
Nathaniel S.
08:03 20 Mar 21
Had a great experience with b & B today. Technican called when he was 10 minutes away and completely explained process and provided recommendations before...
Cambria Burns
Cambria Burns
18:09 04 Mar 21
I used B&B Pest Control to help with a rodent issue I was having in my home. 5months have gone by and still not a single mouse found running from my cats or decapitated for me to find in the morning. The staff at B&B Pest Control are very kind and knowledgeable, from the woman that I spoke to on the phone to the technician that showed up to my home. If you have any issues with pests I highly recommend using their business. Next I’m going to use them for the mosquito problem I have in the Summer living so close to the woods.
mary keohan
mary keohan
19:24 03 Mar 21
I spoke to Jerry at B&B Pest Control who could not have been nicer or more knowledgable about various household pests. I called him thinking I had a potential termite problem. He asked me to send him a pic of the critter to determine how we should proceed. It was not a termite or carpenter ant and he told me how I could handle on my own or with their assistance. He saved me a lot of angst and money. Another company may have just treated for termites without examining the situation. Thank you, Jerry and B&B!!
Paige Cole
Paige Cole
15:27 01 Mar 21
I’ve been dealing with a mice problem for as long as I’ve been living in my house. Moved into this old house in Salem for the beauty but not actually considering the issues that we would soon have with rodents. We attempted many ways of handling this ourselves (thanks to our cat) but it turned out to be extremely unhelpful. I reached out to B&B a couple months ago after officially giving up on my DIY solutions and I can’t even write enough praise about these people. The technician that came to service our house was extremely professional, and was taking Covid precautions very seriously! The response to my emails in the beginning was very quick and the time frame from email to service was only a few days!! We have been mice free for a few months now and my cat is definitely living the life being a retired mouse catcher. I’ve been sending their name and info to everyone I know in the area that is having problems and I can’t thank them enough for all the help they’ve provided!!
BooksellerMom Cole
BooksellerMom Cole
12:49 01 Mar 21
We had a mouse problem in our home because of nearby construction and B and B came in and promptly took care of the problem. I would definitely recommend them if you have any issues.
Jamie C.
Jamie C.
06:19 18 Feb 21
B&B came out very quickly after I first called about rat issue in my basement. They inspected the entire premises inside and out and set up traps. The...
Stephen P.
Stephen P.
06:33 14 Feb 21
Reviews Yelp, googleWe write reviews, promote your companiesGuaranteed confidentiality and quality of reviewsAll accounts of real users, with reviews and...
Alyssa Ibrahim
Alyssa Ibrahim
16:39 31 Jan 21
We had been dealing with a mouse issue in our condo building for about a month and a half with no resolve. We were not happy with the job done by the contracted exterminator our building used, so we decided to take matters into our own hands (as we were living outside of our unit at this time due to this issue) and call B&B after seeing all of the wonderful reviews left here. First, Caroline who answered the phone when I called to schedule our appointment was so unbelievably nice and warm. She was informative and organized. Keith, our technician, arrived on time the following day. Not only was he friendly, he was beyond knowledgeable. He came in and within the first two minutes, found other areas the mice could be traveling through that the other exterminator our building hired hadn't even bothered to look at. He walked us through what he was doing, how to take preventative measures in the future and told us to monitor for two weeks after that. While we're still monitoring within the two week window, I left our appointment feeling a sense of ease and peace we haven't felt in many weeks, because of the mice problem in our home. Thank you so much, B&B. It's because of people like you who actually bother to care, that makes all the difference in the lives of others!
mffbdd
mffbdd
03:02 13 Jan 21
The absolute best service!!The gentleman (Rich) we had for our wasp nest was amazing. He explained everything he was going to do and educated us about the wasps. He was very pleasant and very knowledgable.I would highly recommend B & B!!
Michael F.
Michael F.
07:57 02 Jan 21
Our property manager sent them over when we reported mice coming in through our oven. He came in, introduced himself, was a delight for my 2 year old son,...
Linda Phuong
Linda Phuong
02:00 16 Dec 20
B & B Pest Control is the only company I call for my properties. Jerry is always phenomenally helpful, professional, and understanding. Omowande was very knowledgeable about my problem and immediately went to work. I definitely recommend them!
Erik O.
Erik O.
08:22 15 Dec 20
I hired them to go nuclear on our basement mouse problem, and they have delivered. One big selling point is that they have a 90-day period where they will...
Olivia R.
Olivia R.
08:23 06 Dec 20
Louie and Doug came to our property and were excellent. They were incredibly attentive and made us feel very confident that our property was in the right...
Johana J.
Johana J.
09:10 04 Nov 20
Had them do our 3rd floor the first time we called and then the whole house the 2nd time. Customer service is always great, Jerry is always on top of it!...
Laurie R.
Laurie R.
15:34 24 Oct 20
B&B was amazing! I submitted for a quote and heard back within minutes! They quoted a reasonable price in a polite and professional manner and booked us...
Colleen T.
Colleen T.
13:39 16 Oct 20
Great service! They were easy to work with and very responsive. Would definitely use them again!
D B.
D B.
08:30 02 Oct 20
I can't say enough great things about B & B Pest Control - these folks are running a first class service! We had a yellow jacket hive in the eaves of our...
terry k.
terry k.
07:57 28 Sep 20
I cant compliment this company enough. I got my neighbor to hire them I have complimented them in Facebook numerous times. they wear face masks they are...
Rick W.
Rick W.
07:51 20 Sep 20
We called B&B Pest Control at the recommendation of a neighbor who had a good experience with them when they had mice. We detected mice in our 2 family...
Stefanie F.
Stefanie F.
06:59 30 Aug 20
B&B pest control has the absolute BEST customer service. Just called and spoke with Jerry & he assured me everything would be OK and they will help us get...
Thomas D.
Thomas D.
05:23 25 Aug 20
These guys were great. They were on time and walked me through the entire process for termite prevention. They took their time and did the job right. And...
Catherine Flynn
Catherine Flynn
12:39 20 Aug 20
I've been using them for a couple years, they arrive on time and staff is always friendly. The company stands by their work, offering a guarantee, which they stand by
AK A.
AK A.
13:31 17 Aug 20
We had an 'emergency' rat situation in our condo in South Boston -- a rat had crawled inside the kitchen and was running amok, causing severe disruption. I...
Jonathan S.
Jonathan S.
09:26 15 Aug 20
Outstanding service. Received call back from Jerry within 30 minutes and visit in 48 hours from Doug. GREAT service, NICE people, VERY capable and a...
Joe Petner
Joe Petner
13:01 14 Aug 20
This company is very service oriented and offers their services at a fair price. They were knowledgeable about my ant problem and shared that information with me so I could minimize the infestation in the future. BOTTOM LINE- I don't have an ant problem now!
Bretta N.
Bretta N.
14:31 31 Jul 20
Prompt, knowledgeable, friendly, professional service! Rich arrived right on time, immediately spotted the yellow jacket problem and was done within 15...
Emily H.
Emily H.
15:39 28 Jul 20
I had a mice problem and Doug did an amazing job. He is very knowledgeable at what he does, takes his time, and thoroughly provided answers to any questions...
Suzy Q.
Suzy Q.
03:13 23 Jul 20
They were easy: fair price, easy to book and followed up on their guarantee to do again free if needed.
Anna N.
Anna N.
08:37 10 Jul 20
These guys were great! Came fast and were very thorough, good pricing and guarantee. Our ant issue has been resolved!
Tricia J.
Tricia J.
13:23 08 Jul 20
I had people coming over for a party and we had a sudden (and bad) fly infestation. Jerry helped us out and was so amazing. Affordable, did great work, and...
Lynne Fitzpatrick
Lynne Fitzpatrick
19:22 06 Jul 20
Answered my question and came out right away to bait my traps outside. They are the best in pest control🐭
olivia joon
olivia joon
18:10 02 Jul 20
I live in an apartment and our landlord sends them over as soon as we mention any signs of pests. The three times I've interacted with people from B&B over the past two years have all been very positive. They are kind, professional, and very friendly. They make us feel very comfortable and give us a lot of background knowledge on what they are doing.
Joseph M.
Joseph M.
07:41 02 Jul 20
A five star rating for sure. Every person associated with this business is most courteous and professional. Competitive pricing, expertise and efficiency...
P B.
P B.
06:52 01 Jul 20
Very prompt, very professional - highly recommend this company. The representative who came out did a VERY thorough job dealing with a mice issue for us and...
Sherley A.
Sherley A.
20:32 24 Jun 20
Shout out to Maxwell (the bomb)! He was on time, professional, and has a great personality! The situation called for an extermination because neighbors...
Chris G.
Chris G.
21:03 05 Jun 20
We unfortunately realized we had gotten bed bugs when my youngest daughter woke up with bites on her. My wife was so overwhelmed and frustrated thinking...
Jw W
Jw W
20:00 28 May 20
They came and removed 3 hives from my attic vent, he explained everything he was doing before and after. Highly recommended.
William Herlands
William Herlands
15:36 26 May 20
Luis was really knowledgable and walked us through how to address the problem in an ongoing way. We couldn't be more grateful for his help in addressing the rodent issue.
Fabiane Best
Fabiane Best
15:07 04 May 20
Excellent service and knowledgeable, polite professionals.The owner John showed up on time and walked us through what he would be doing. In about two hours, he and his employee (I'm sorry I didn't get your name) were done.The service provided to us couldn't have been better, and my husband and I are very happy!If you have termites like we did or any other pest, B & B Pest Control is your place!
Samantha O.
Samantha O.
06:49 30 Apr 20
I almost never write reviews but had such a great experience with B&B Pest Control I decided it was necessary! We called for some minor mouse droppings...
Sim H.
Sim H.
08:23 29 Apr 20
We had ants coming into the kitchen from outside. There were no complications in scheduling despite Covid-19. All went smoothly.We called, got a...
Blair Browne
Blair Browne
00:17 09 Apr 20
We used B&B when a family of pests made their way into our home. Their technician was professional, tidy and explained anything he was doing when we had questions. They were thankfully able to get rid of our unwanted furry friends in one visit. 10 out of 10 would recommend to a friend.
Christopher Baker
Christopher Baker
13:06 08 Apr 20
B & B Pest Control is the best. John and his team are responsive, always on time and very professional. They will take care of any pest services you may need. I use them for mosquito/outdoor spraying and whatever “magic” they spray works amazing. I have other family members who have used them for termite control and they took care of the issue immediately without breaking the bank compared to some other national services. Support local and thanks B & B!
Anthony Silva
Anthony Silva
12:56 08 Apr 20
Very knowledgeable and quick response time. Always does a thorough job and takes care of the problem
Jim Collins
Jim Collins
04:07 29 Mar 20
my employer is contracted with B & B and they do a great job. very knowledgeable staff. Jeff has solved many problems for us. I highly recommend this company
Rick Robbins
Rick Robbins
17:59 23 Mar 20
We recently (unfortunately) had to deal with bed bugs in our house. Not only was B&B Pest Control the best price but the were very professional, timely and completely solved our issues.The technician explained everything he was going to do and sat there while we asked a million questions and was very patient with us! I would highly recommend them to anyone i know!
Kara M.
Kara M.
13:44 01 Mar 20
I thought my home's mouse situation would be a lot more stressful, but thanks to B & B's Pest Control, all of my worries were assuaged. The company is very...
Janet Carlson
Janet Carlson
16:50 01 Feb 20
Really thorough and knowledgeable and fearless of the cobwebbed crannies in my cellar! They identified the entry points for mice--and voles! I'm going to use B&B from now on.
Jason Vicari
Jason Vicari
01:09 26 Nov 19
I hired B&B for a rodent problem in the garden of my South end brownstone. First tech who came out didn’t do a good job. I got in touch with the office To express my dissatisfaction. Their response was fantastic. The owner john immediately responded and wanted to make it right. He assigned his top guy to my Property. Ever since, Doug has worked wonders in eradicating the problem. Doug is extremely knowledgeable and makes you feel at ease when he shows up on the job. Not only did he talk a good game, he backed it up with results. Rats are nearly gone now. I’d recommend B&B to anyone with a rodent problem.
Ihavetinnitus
Ihavetinnitus
13:31 18 Nov 19
OMG they have the BEST nuggets I've ever had in my life, and absolutely top notch service. Will definitely be coming back!!!
Erika K.
Erika K.
07:55 17 Nov 19
I recently called B&B Pest Control after a home inspection on my home questioned the presence of termites. The woman in the office was extremely helpful and...
Eun Young Lee
Eun Young Lee
23:14 07 Oct 19
We had signs of mice/mouse in our new home. Arber did a good job for us- he worked throughly and carefully.
Robert Melanson
Robert Melanson
21:27 30 Sep 19
Fast & reliable. Nest was bigger than anticipated so they had to come back a 2nd time to dust for yellow jackets. Came back under the warranty with no charge, no hassle and now no more yellow jackets. Thanks B & B.
Mary-Ellen Manning
Mary-Ellen Manning
15:56 30 Sep 19
They go where others fear to tread. This time WASPS!
Nick Hatzis
Nick Hatzis
19:00 28 Sep 19
Quick and easy to make an appointment.Good rates, great service.I have used this company a couple times
Lisa Templeton
Lisa Templeton
17:12 25 Sep 19
B & B called us back on a weekend. They came out to look at the job the next day and took care of the termites and ants right away.
davstick
davstick
15:01 25 Sep 19
Great service! Have not had any problems with pests since using their service. Doug does great work! Highly recommended.
Malissa Parmensi
Malissa Parmensi
14:41 25 Sep 19
Very happy with the service provided by B & B Pest. We will continue to use them for our pest control needs. Professional and friendly staff.
Elizabeth Fell
Elizabeth Fell
23:38 22 Aug 19
We're able to come out within 24hrs, on time, efficient and explained everything in detail. Highly recommend!
Verna D
Verna D
19:35 14 Aug 19
Arber was at my home today and I was very pleased with his performance. He appeared very kind and friendly. He did his job perfectly and I would recommend him to anyone.
B &B is amazing. we have used them multiple times. most recently they came out same day to help us! Highly recommend!!
Al Quint
Al Quint
17:06 23 Apr 19
We were having a problem with mice so I decided to give B & B a call after seeing some reviews here and elsewhere. Rich showed up on time--a bit ahead, in fact, and was personable and explained what was causing the problem. The work was thorough and the results have been great so far. I've heard a couple in the walls but none in the house since the work was completed. Highly recommended.
Pat M.
Pat M.
17:31 18 Feb 19
I had some issues with my properties. Mice at one location and a roach issue with a few units at another location. B&B sent Pat out, inspected the...
Michael Shonle
Michael Shonle
21:16 01 Dec 18
Very competitive pricing, and responsive.
Kitty Johnson
Kitty Johnson
10:46 31 May 18
Very Good! Informative, was on time, professional. Rick explained exactly what he was doing and why.
Ellen Miller
Ellen Miller
22:11 27 Apr 18
professional, effective, good communication with consumer, take time to explain process to consumer.
Chris Clocher
Chris Clocher
23:25 08 Mar 18
Reasonably priced and they got the job done in 1 visit.
Wanda Halliday
Wanda Halliday
13:38 03 Mar 18
I just had my house inspected for mice. He put the bait in places where my dog couldnt get it, put some traps, and caulks some places outside. The guy I had, John, was very nice and answered my questions. He was also nice to Trixie, my dog.
Michelle StPierre
Michelle StPierre
13:43 07 May 17
Got rid of relentless mice in our house! Very professional and accommodating. Highly recommended!
B&B got rid of mice and termites after NO ONE could. They are professional, tidy, and reasonable, I would recommend them to anyone looking to get rid of pests!
Christina Claire
Christina Claire
02:32 03 Dec 16
Great company & highly recommend to anyone needing pest services!!
Bernadette Leahy
Bernadette Leahy
17:46 10 Nov 16
B&B Peat Control was recommended to us by friends who couldn't say enough. We personally share their high regard for this business. They are thorough, professional, reasonable and responsible. They have helped us with ants and bee's nests that were a little too close for comfort...as in "inside" our home! Thanks Gene you are the best!
We have been calling B&B pest for many years and are very pleased with their professional service. I always recommend B&B to anyone I hear looking for this type of service.
Jeffrey Hinton
Jeffrey Hinton
21:51 21 Jul 15
They have excellent service and are very helpful. They called me back in the same day . Highly recommend.
Excellent customer service. I had a bee problem last year and it was resolved quickly and professionally. And again this year, a different type of bee, but they were out within a day of my phone call. Nice guys! Highly recommend them.
When I needed them they were there that day and were very understanding. I would highly recommend them and use them again if I needed to.